TERMS AND CONDITIONS
Please read the following booking conditions carefully as they explain the responsibilities and conditions for booking a tour and upon acceptance of the booking.
Confirm a Booking
Reservations should be made by email detailing the number of people on the tour; Only ONE contact name and address will be used per tour booking.
A non-refundable deposit of 10% of the total fee is required a minimum of 30 days before the tour date. Once this deposit has been paid a full itinerary will be confirmed By Fun Tours.
All Bespoke tours must be paid 14 days in advance.
On suggested tours, a minimum of 50 % (including 10% deposit) 7 days in advance and the balance on commencement of the tour.
Any changes to prices prior to your tour will not be applied to existing, fully paid, tour bookings.
Cancelling Your Trip
Cancellations of the tour must be made by the primary contact responsible for making the booking.
At our discretion, we will try to help you in respect of any request to change your booking. If you are unable to proceed with your travel arrangements as booked this will be treated as a cancellation and your deposit will not be refunded.
Trip Cancelled by Fun Tours
If due to unusual or unforeseeable circumstances beyond our control we will notify the primary contact as soon as possible. If a deposit has been paid then the full amount will refunded in full.
All information is deemed to be correct at the time of writing. Any 3rd Party Changes (such as opening times, availability etc.) will be communicated to the primary contact; however Fun Tours accepts no responsibility for changes to the tour outside of our control. If you are not in agreement with the changes and a deposit has been paid, again this will be refunded in full.
Some of our tours involve walking on uneven areas or activities such as Go Karting or watersports.
We will advise on booking any specific requirements/ safety clothing.
You must have comprehensive travel insurance and your acceptance of these terms and conditions signifies you have travel insurance in place.
Please advise on booking of any allergies, medical conditions or individual situations. In the even of a tour being cancelled due to withheld ifrormation Fun Tours will bear no responsibility and no refunds will be given.
Fun Tours accept no responsibility for clients travelling without Personal Travel Insurance and reserve the right to see proof of same.
Fun Tours Liability
We will make every conceivable effort to ensure that all our tours and services are provided to a reasonable standard and in accordance with the description advertised.
Fun Tours accepts NO responsibility for any personal injury or death caused to you as a result of the proven negligent acts and/or omissions of our guides, agents, or sub-contractors. We shall not be liable for any damages caused by the total or partial failure to carry out the tour if such failure is: the fault of any member of the tour party,
the fault of a third party unconnected to Fun Tours
a result of unusual or unforeseen circumstances beyond the control of the guide, the company or the 3rd party supplier of the trip in question which could not have been predicted or avoided by taking all reasonable care (“Force Majeure”)
Tour Members will be liable for any damage caused by themselves either to the property of Fun Tours or to 3rd party property.
In the event of any problem arising during your tour, you should report it directly with the tour guide without delay. If we are not aware of a problem we cannot fix it. Complaints will not be considered if not advised at the time to the tour director assigned to you on the day.
Any special requests for your tour will are noted, and we will do our very best to arrange them for you. Champagne, Flowers, etc We accept no liability for looking after items of value, surprise gifts etc.
While we have never lost anything on a client, we accept no responsibility in such an event.
Breaking the rules!
All tour members are expected to behave in a polite and courteous way with our guides, other members of the tour and 3rdparty suppliers. We reserve the right to cancel your involvement in the tour should your behaviour be unacceptable or illegal. No refund will be given and we will have no responsibility to arrange travel or accommodation should you be asked to leave a tour. Eating or Drinking is not permitted under any circumstances in the Helicopters.When in a property not under the control of Fun Tours, Helicopter ports, Racing tracks, the rules and regulations of the venue apply.
Final timings and tour routes will be supplied upon payment of the 10% deposit.
In the event of unusual and unforeseeable circumstances that are beyond our control. Compensation payments do not apply to changes, cancellations or curtailment caused by reason of war, threat of war, riots, civil strife, terrorist activities, industrial disputes, natural or nuclear disaster, fire, adverse weather conditions, floods etc, technical problems of transport, closure or congestion at airports or ports, cancellation or changes of schedule by airlines or similar events. We cannot accept responsibility where the performance or prompt performance of our contract with you is prevented or affected as a result of such circumstances. Should a form of transport be cancelled out of our control, ( i.e Ferry to Morocco) Fun Tours will source suitable over night accommodation but will not be responsible for payment of same.
Data Protection Act
In order to process your booking and ensure that your tour goes smoothly, we may need to use the information you provide such as name, address, any special needs/dietary requirements etc. This information may be passed on to the relevant supplier, especially in the case of tickets, course or restaurant bookings. The information may also be provided to public authorities if required by them or as required by law. We take full your privacy seriously and will never pass on your details to a 3rd party unless necessary by law or procedure.
The Title ‘Fun Tours’ ‘Costa Fun Tours’ & Luxury Escapes remain the property of Costa Fun Tours and we reserve the right to use imagery involved in our product.
We will not publish faces in photos, personal photos of clients or details of surnames. Should you wish to post your photos on line in the Fun Tours Facebook page it will be deemed to have been laced in the public domain and may be used in our future publicity.
In the event of a celebrity using our services we will also honour this promise.
This is why Fun Tours is still an exclusive Company. We respect your time with us and your privacy as if it was our own. That is why you will never see photos of famous people on our publicity. Every client is a star to us.